Billing Report
The Billing Report is found under Reports → Payments → Billing Report
This report is designed to show the cycle-by-cycle approval rate for transactions that have occurred within your CRM.
Use the Date Range and Filter selections to refine your search.
Filter Definitions
Date Range Type :
Transaction Created Date : Filter by the date that the specific transaction was created on (this is not always the original order date.
Order Created Date : Filter by the date that the order was originally placed.
Purchase Created Date : Filter by the date the continuity purchased was started.
Date Range : Choose either the defaulted date ranges or your own specific dates.
Campaign : Filter for transactions within a specific campaign.
Campaign Category : Filter for transaction within a specific campaign category.
Product : Filter for transactions where a specific base product was purchased.
Affiliate : Filter for transactions associated with a specific affiliate.
Call Center : Filter for transactions associated with a specific call center.
Base Currency : Filter for transactions that ran in a specific currency.
Country : Filter for transactions from customers in a specific country.
Gateway : Filter for transactions that ran against a specific gateway.
Gateway Category : Filter for transactions that ran against a specific gateway category.
Gateway Type : Filter for transactions that ran against a specific gateway type (NMI, Auth.net, Stripe, PayPal, etc)
Card Type : Filter for transactions where a specific card type was used
Prepaid : Filter for transactions that used a prepaid card.
Click the green Search button once you have made your filter selections. Once a search is submitted, scroll down to view the charts and data tables.
The charts provide a visual representation of the Approval Rate for the transactions being displayed on the table below. You may select to view the chart as a bar graph or line graph.
The table at the bottom of the page can be viewed By Gateway, By Campaign, or By Source:
Table Definitions
By Gateway : See a breakdown of the data based on the gateway used for the transactions.
By Campaign : See a breakdown of the data by campaign.
By Source : See a breakdown of the data by source (affiliate).
Any cycle with activity will display statistics. If there are not statistics showing for a particular cycle, that means that there aren’t any filtered transactions for the gateway/campaign/source that have reached that billing cycle.
Billing Report Table Header Definitions
Gateway/Campaign/Source : The gateway/campaign/source that the transactions are associated with.
Initial Billing : The statistics for initial (cycle 1) transactions within the date range.
Cycle 2, 3, 4, etc : The statistics for each billing cycle that has occurred for the transactions within the date range.
Initial : The statistics for initial attempts for the specific cycle.
Recycle 1 : The statistics for the first recycle billing attempts.
Recycle 2 : The statistics for the second recycle billing attempts.
Recycle 3+ : The statistics for the third recycle billing attempt, and on.
Total : The overall statistics for Initial + Recycle attempts