# Cancellation Reasons, Refund Reasons, and Call Dispositions

You can configure specific cancellation reasons, refund reasons, and call dispositions under **CRM -> Call Centers.**

<figure><img src="https://3790748257-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT43PzcNjyZtWby9yrGd3%2Fuploads%2Fhi0exyhEBTPn0heFw9dD%2Fimage.png?alt=media&#x26;token=4d1ef507-8905-4ff3-8b2c-d404bf58b555" alt=""><figcaption></figcaption></figure>