# Order Statuses

Below you will find descriptions of the CheckoutChamp order statuses.

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Order Status, [Purchase Status](https://help.checkoutchamp.com/crm/reports/sale-reports/continuity-report/continuity-purchase-statuses) and [Fulfillment Status](https://help.checkoutchamp.com/crm/fulfillment-section/fulfillment-statuses) are separate statuses. 

* Order status is the status of the individual order
* Purchase status is the status of a recurring purchase
* Fulfillment status is the status of an individual fulfillment record
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**Partial** : The customer started the checkout process but did not complete the purchase. When configuring webhook profile routes, a Partial is an abandoned cart that contains products, where a Lead is an abandoned cart that does not contain products. Leads show as Partials on reports.

**Pending** : The customer submitted the order, but the order was sent to [Quality Assurance](https://help.checkoutchamp.com/crm/customer-section/quality-assurance) for approval. Order will move to Complete if approved, or Declined if denied.

**Complete** : The payment for the order was successful

**Declined** : The payment for the order was declined

**Refunded** : The order was successful, but has been refunded

**Cancelled** : The order was successful, but has been cancelled

**COD Pending** : The order was successful and is waiting for Cash On Delivery to be marked.

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The All Sales order status filter on the Order Details Report will search for orders in **Pending**, **Complete**, **Refunded**, and **Cancelled** statuses.
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