> For the complete documentation index, see [llms.txt](https://help.checkoutchamp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.checkoutchamp.com/crm/reports/customer-reports/order-details/order-statuses.md).

# Order Statuses

Below you will find descriptions of the CheckoutChamp order statuses.

{% hint style="info" %}
Order Status, [Purchase Status](/crm/reports/sale-reports/continuity-report/continuity-purchase-statuses.md) and [Fulfillment Status](/crm/fulfillment-section/fulfillment-statuses.md) are separate statuses. 

* Order status is the status of the individual order
* Purchase status is the status of a recurring purchase
* Fulfillment status is the status of an individual fulfillment record
  {% endhint %}

**Partial** : The customer started the checkout process but did not complete the purchase. When configuring webhook profile routes, a Partial is an abandoned cart that contains products, where a Lead is an abandoned cart that does not contain products. Leads show as Partials on reports.

**Pending** : The customer submitted the order, but the order was sent to [Quality Assurance](/crm/customer-section/quality-assurance.md) for approval. Order will move to Complete if approved, or Declined if denied.

**Complete** : The payment for the order was successful

**Declined** : The payment for the order was declined

**Refunded** : The order was successful, but has been refunded

**Cancelled** : The order was successful, but has been cancelled

**COD Pending** : The order was successful and is waiting for Cash On Delivery to be marked.

{% hint style="info" %}
The All Sales order status filter on the Order Details Report will search for orders in **Pending**, **Complete**, **Refunded**, and **Cancelled** statuses.
{% endhint %}