Fulfillment Details

Select Reports > then click on Fulfillment > then click Details:

Click the calendar icons to search in a specific date range:

Click the Fulfillment Status area and a drop-down menu will appear:

• Hold - The amount of orders that have not been sent by the fulfillment house.

• Pending - The amount of orders that have been received by fulfillment.

• Pending Shipment: A tracking number has been assigned to the package and is ready to be picked up by the carrier

• Shipped - The amount of orders that have been shipped.

• Delivered - The customer has received the order.

• Cancelled - The order was canceled.

• RMA Pending - Fulfillment is waiting to receive the returned merchandise.

• Returned - The order was successfully returned to fulfillment.

• Failed - The order Failed to go to fulfillment.

• Once you have entered your filters, click the green Go button:

Select the correct order from the list of transactions in the Fulfillment Details chart:

Fulfillment Details Details:

• Date : Date fulfillment was created

• Order : Order Id

• Customer : Name of Customer

• City : City of the Customer

• State : State of the Customer

• Company : Name of the Fulfillment House

• Status : The current status the order is in (pending, hold, shipped)

• Tracking # : Tracking # of the Fulfillment sent from fulfillment house

• Carrier : Postal carrier of fulfillment

• Method : Method utilized by postal carrier (Express/Priority/1-Day)

• Shipped : Date Shipped

• Delivered : Date Delivered

• Items : Offer/Upsell names of items in fulfillment