# Account Updater

The Account Updater Report is found under **Reports → Payments → Account Updater**

This report shows an Overall Summary and details about the account update batches that were sent to and received from an account updater plugin.

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Use the Date Range and Filter selections to refine your search.

<details>

<summary>Filter Definitions</summary>

* **Date Range** : Use the defaulted date ranges or specific dates to find the batches.
* **Plugin** : Filter to batches from a specific account updater plugin.
* **Batch Id** : Filter to a specific batchId of a batch that was sent to the account updater service.
* **Type (By Card Table)** : Filter to a specific update type (Account Number, Expiration Date, Contact Cardholder, or Account Closed)

</details>

Click the green Search button once you have made your filter selections. Once a search is submitted, scroll down to view the Overall Summary and data tables.

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Overall provides a summary of the cards which have been updated along with the revenue they represent based on the date filters selected.

<details>

<summary>Overall Summary Definitions</summary>

* **Source** : The account updater plugin.
* **Attempted** : The amount of attempted account updates.
* **Billable** : The number of accounts which were updated and subject to the [Rate per Card Update](https://konnektive.atlassian.net/wiki/spaces/CC/pages/2666332254/Account+Updater#Billable-Updates).
* **Updated** : The amount of accounts updated.
* **Closed** : The amount of accounts that were found to be closed.
* **CCH** : The amount of accounts where the response was Contact Cardholder.
* **Revenue** : The total revenue generated (to this point) from the updated accounts.

</details>

The table at the bottom of the page shows the details of the filtered batches:

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## Account Updater Table Definitions <a href="#accountupdater-accountupdatertabledefinitions" id="accountupdater-accountupdatertabledefinitions"></a>

<details>

<summary>By Batch</summary>

By Batch provides the following details by Batch Number:

* **Source** : The account updater plugin
* **Data Submitted** : The date the update was requested
* **Date Processed** : The date the update or the status was completed.
* **Batch ID** : The batch the card was sent for update.
* **Attempted** : The number of cards which qualified for the batch.
* **Billable** : The number of accounts which were updated and subject to the [Rate per Card Update](https://konnektive.atlassian.net/wiki/spaces/CC/pages/2666332254/Account+Updater#Billable-Updates).
* **Updated** : The number of billable cards which were updated.
* **Closed** : The number of cards which have been closed and could not be updated.
* **CCH** : Contact Card Holder - This status is when the card could not be updated and follow up is required with the customer to ensure accurate payment details are on the account.
* **Revenue** : The amount of revenue billed (so far) for that batch of updated cards.

</details>

<details>

<summary>By Card</summary>

The By Card tab will show you the updates that have been made with the following details:

* **Source** : The account updater plugin
* **Data Submitted** : The date the update was requested
* **Date Processed** : The date the update or the status was completed.
* **Batch** : The batch the card was sent for update.
* **Account** : The updated card last 4 or the old card, which was not updated last 4.
* **Update Type** : The type of update which occurred -
  * **Account Number** - Account Number Updated
  * **Expiration Date** - The Expiration Date was Updated
  * **Account Number & Expiration Date** - Both Account Number and Expiration Date were updated
* **Customer** : The Customer whose card is being updated
* **Revenue** : This represents the amount of revenue billed on the new card. If the account has not billed since the update, then this column will be blank.

*Note that the By Card tab allows a filter by Update Type*

</details>

<details>

<summary>Active Batch</summary>

The Active Batch tab will display card batches that are in progress.

* **Source** : The account updater plugin.
* **Date Submitted** : The date the update was requested.
* **Batch Id** : The internal batch the card was sent for update.
* **External Batch Id** : The external batch the card was sent for update.
* **Attempted** : The number of cards which qualified for the batch.
* **Status** : The status of the update.
  * **Pending** : The batch has been sent to the account updater plugin
  * **Submitted** : The batch has been submitted by the account updater plugin and they have yet to receive updates back.
* **Remark** : Shows if there was a note or issue with the batch.

</details>

### &#x20;<a href="#accountupdater-billableupdates" id="accountupdater-billableupdates"></a>

### Billable Updates <a href="#accountupdater-billableupdates" id="accountupdater-billableupdates"></a>

\*Note: The Rate per Card Update is applied to the following update statuses:

* Account Number - Account Number Updated
* Expiration Date - The Expiration Date was Updated
* Account Number & Expiration Date - Both Account Number and Expiration Date were updated
* Contact Card Holder
* Account Closed
