Login

Customers access the customer portal through the login page.

Login Method

The login page can use the following login credential types:

• Email & Order Id

• Username & Password

Authentication Types

The login page supports two optional authentication types:

• Two-Factor

• Login Link

Click-to-login

Login Pages will utilize URL parameters to login the customer when the page loads without requiring user interaction (unless there is an authentication type selected).

Parameters

emailAddress & orderId

Used on login pages with the Email & Order Id login method

• Page:

  • https://customerlogin.com/portal?emailAddress=[e-mail]&orderId=01234ABCD

• Autoresponders utilizing tokens (CRM Email/SMS):

  • https://customerlogin.com/portal?emailAddress=[emailAddress]&orderId=[orderId]

username & password

Used on login pages with the Username & Password login method

• Page:

  • https://customerlogin.com/portal?username=[e-mail]&password=01234ABCD

• Autoresponders utilizing tokens (CRM Email/SMS):

  • https://customerlogin.com/portal?username=[clubUsername]&password=[clubPassword]