Orders
The Orders section lets you control how customer orders are displayed in the Customer Portal and which order-related actions customers can take.
From this section, you can choose the order display style, show or hide product images, allow customers to buy again, offer Subscribe & Save, and configure withdrawal button visibility.
Open the Orders Settings
From the Customer Portal Builder, select Orders from the left-side menu.
Show Orders
Use Show Orders to choose how orders appear to customers in the portal.
Table
Displays orders in a table format. This is useful when you want customers to scan order details in rows and columns.
Card
Displays each order as a separate card. This gives customers a more visual, mobile-friendly experience.
Choose the display style that best matches the experience you want customers to have.
Settings
Display Product Images
Turn on Display Product Images to show product images with customer orders.
Enabled
Product images are shown with order details.
Disabled
Product images are hidden from the order display.
Product images can help customers quickly recognize previously purchased items.
Allow Buy Again
Turn on Allow Buy Again to let customers repurchase products from a previous order.
When enabled, customers will see a Buy Again option for eligible orders or products. This can make repeat purchases faster and easier.
Checkout Page to Navigate
Use Checkout page to navigate to choose which checkout page customers are sent to when they select Buy Again.
Available checkout pages appear in the dropdown list. You can use the search field to quickly find a checkout page.
Example options shown:
Checkout Page
Checkout Page1
When a customer selects Buy Again, they are directed to the selected checkout page to complete the purchase.
Allow Subscribe & Save
Turn on Allow Subscribe & Save to let customers start a subscription from eligible order products.
This is useful when you want customers to convert a one-time purchase into a recurring subscription.
Checkout Page for Subscribe & Save
Use Checkout page for Subscribe & Save to choose which checkout page customers are sent to when they select the Subscribe & Save option.
Available checkout pages appear in the dropdown list. You can use the search field to quickly find the correct checkout page.
Example options shown:
Checkout A
Checkout B
When a customer selects Subscribe & Save, they are directed to the selected checkout page to complete the subscription purchase.
Withdrawal Contract
The Withdrawal Contract section controls whether a withdrawal button is displayed for customer orders.
Display Withdrawal Button
Use Display Withdrawal Button to choose which products should show the withdrawal option.
None
Hides the withdrawal button from customer orders.
Shippable Products
Shows the withdrawal button only for products that require shipping.
All Products
Shows the withdrawal button for all products.
This setting can help support withdrawal or cancellation request workflows where required for your business or region.
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