> For the complete documentation index, see [llms.txt](https://help.checkoutchamp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.checkoutchamp.com/funnel-builder/creating-and-editing-funnels-pages/funnel-visualizer-and-page-builder/customer-portal.md).

# Customer Portal

The **Customer Portal** is a no-code solution for building a complete customer and membership experience using pre-designed pages and configurable settings.

It allows customers to:

* View and manage orders
* Manage subscriptions and shipments
* Update profile and payment information

Portal appearance and behavior are controlled through a centralized set of configurations, including layout, navigation, and styling.

#### Customer Actions Supported

The Customer Portal supports the following customer-initiated actions:

* **Buy Again**\
  Displays a button for each order in the Orders table. Selecting this, routes the customer to a configured checkout page with the original order’s products pre-added to the cart.
* **Subscribe & Save**\
  Displays a button for each order in the Orders table. Selecting this, routes the customer to a configured checkout page with the subscription product. This does require a subscribe and save profile setup on the campaign.
* **Pause**\
  Available for active subscriptions, allowing customers to temporarily pause billing and fulfillment.
* **Cancel**\
  Available for active subscriptions, allowing customers to cancel their subscription.
* **Resume / Restart**\
  Available for paused or cancelled subscriptions, allowing customers to resume or restart service.
* **Skip**\
  Available for active subscriptions, allowing customers to skip the next bill.
* **Frequency**\
  Available for active subscriptions, allowing customers to change the frequency of their bill.
* **Delay**\
  Available for active subscriptions, allowing customers delay their next bill by a set number of days.
* **Quantity**\
  Available for active subscriptions, allowing customers to change the quantity set on their subscription.
* **Price**\
  Available for active subscriptions, allowing customers to change the price of their subscription.
* **Next Bill Date**\
  Available for active subscriptions, allowing customers to set a new next bill date.
* **Coupon Code**\
  Available for active subscriptions, allowing customers to apply a discount to their subscription.
* **Change Variant**\
  Available for active subscriptions, allowing customers to change the variant on a subscription