CheckoutChamp C/S Fulfillment Actions
You can perform all fulfillment actions directly from the customer’s profile.
Cancel Fulfillment
Issue RMA
Reship Fulfillment
Batch Updates
Navigate to the customer’s profile then scroll down to their Transactions/Fulfillments/Forensics section. Click the Fulfillments tab to view the customer’s fulfillment records.
Cancel Fulfillment
Choose items to cancel:
Issue RMA
Choose items to include in the RMA. Also select if a refund should be issued upon return and if a replacement should be sent out.
Reship Fulfillment
Choose which items should be reshipped.
Batch Updates
Please see our Fulfillment Batch Update documentation.