# Adding Call Center Agents

Select **CRM** -> **Call Centers** on the navigation side bar.

To edit a **Call Center**, click the the blue **Edit button**.

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To add an agent to a call center, navigate to the **Agents** tab and click on the green **+ Button**. Select a user, role, team, and commission rate and click "**Add Agent".** These values can be edited after creation.

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To add a team to a call center, navigate to the **Teams** tab and click on the green **+ Button**. Enter a team name and click "**Create Team".** The team name can be edited after creation.

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