# Adding Call Center Agents

Select **CRM** -> **Call Centers** on the navigation side bar.

To edit a **Call Center**, click the the blue **Edit button**.

<figure><img src="/files/DRbvq7ueySr0F8tjC1IX" alt=""><figcaption></figcaption></figure>

To add an agent to a call center, navigate to the **Agents** tab and click on the green **+ Button**. Select a user, role, team, and commission rate and click "**Add Agent".** These values can be edited after creation.

<figure><img src="/files/kO6G0MMa2Lg41a5LV9iK" alt=""><figcaption></figcaption></figure>

To add a team to a call center, navigate to the **Teams** tab and click on the green **+ Button**. Enter a team name and click "**Create Team".** The team name can be edited after creation.

<figure><img src="/files/Lx9eSbB8E7GkI8WLG3JE" alt=""><figcaption></figcaption></figure>


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