# Attentive

<figure><img src="/files/G1n1wl1kI0oeaoQgAvUt" alt="" width="314"><figcaption></figcaption></figure>

The Attentive plugin sends 3 events.  All events send with the standard ESP plugin delay (about 20-30 minutes).

1. COMPLETE orders send the **Purchase** event
2. PARTIAL orders send the **Add To Cart** event (abandoned carts only; i.e., the order has products)
3. Subscribe Opt-In sends the **Subscribe User** event (if the customer has [opted into marketing](/funnel-builder/creating-and-editing-funnels-pages/funnel-visualizer-and-page-builder/page-builder-2.0/page-building-tips/creating-a-marketing-opt-in-checkbox.md))

Go to **Admin → Plugins → Email Service Providers**, click **Attentive**, and select the green **Activate** button.

<figure><img src="/files/h8w0wRoWrfDxXaxfaorZ" alt="" width="563"><figcaption></figcaption></figure>

Enter **access\_token**. This is the API key on your private app at Attentive. It is required to create a custom app to use this plugin. <https://ui.attentivemobile.com/integrations/custom-app/management>

Enter **signUpSourceId**. This is the ID of your Sign-up Unit at Attentive.

Enter an optional **FriendlyName**

Enter **webhookSigningKey** from Attentive if you wish to receive opt-out notices from subscribers.  The endpoint to receive the webhook is *<https://api.checkoutchamp.com/plugin/attentive/unsubscribe/>*

Choose a **subscribeOptIn** option to opt-in customers to marketing.  This goes along with [Contact Opt-In](/funnel-builder/creating-and-editing-funnels-pages/funnel-visualizer-and-page-builder/page-builder-2.0/page-building-tips/creating-a-marketing-opt-in-checkbox.md) functionality.  Subscribers are opted-in with this option and the opt-out webhook can be received (if **webhookSigningKey** is entered)**.**

Press <mark style="color:green;">**Connect**</mark>

<figure><img src="/files/itqXeQbt2jposJP7Jyfl" alt="" width="288"><figcaption></figcaption></figure>

Edit the plugin. Enter Campaign Routing using standard functionality.

<figure><img src="/files/I3PfDFscJ0LxDJAEn4Ip" alt="" width="563"><figcaption></figcaption></figure>

**Where to find your API key in Attentive?**

<https://ui.attentivemobile.com/integrations/custom-app/management>

&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.checkoutchamp.com/crm/plugins/email-service-providers/attentive.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
