> For the complete documentation index, see [llms.txt](https://help.checkoutchamp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.checkoutchamp.com/crm/plugins/email-service-providers/attentive.md).

# Attentive

<figure><img src="/files/G1n1wl1kI0oeaoQgAvUt" alt="" width="314"><figcaption></figcaption></figure>

The Attentive plugin sends 3 events.  All events send with the standard ESP plugin delay (about 20-30 minutes).

1. COMPLETE orders send the **Purchase** event
2. PARTIAL orders send the **Add To Cart** event (abandoned carts only; i.e., the order has products)
3. Subscribe Opt-In sends the **Subscribe User** event (if the customer has [opted into marketing](/funnel-builder/creating-and-editing-funnels-pages/funnel-visualizer-and-page-builder/page-builder-2.0/page-building-tips/creating-a-marketing-opt-in-checkbox.md))

Go to **Admin → Plugins → Email Service Providers**, click **Attentive**, and select the green **Activate** button.

<figure><img src="/files/h8w0wRoWrfDxXaxfaorZ" alt="" width="563"><figcaption></figcaption></figure>

Enter **access\_token**. This is the API key on your private app at Attentive. It is required to create a custom app to use this plugin. <https://ui.attentivemobile.com/integrations/custom-app/management>

Enter **signUpSourceId**. This is the ID of your Sign-up Unit at Attentive for marketing messages.

Enter **transSourceId**. This is the ID of your Sign-up Unit at Attentive for transactional messages.

Enter an optional **FriendlyName**

Enter **webhookSigningKey** from Attentive if you wish to receive opt-out notices from subscribers.  The endpoint to receive the webhook is *<https://api.checkoutchamp.com/plugin/attentive/unsubscribe/>*

Choose a **subscribeOptIn** option to opt-in customers to marketing.  This goes along with [Contact Opt-In](/funnel-builder/creating-and-editing-funnels-pages/funnel-visualizer-and-page-builder/page-builder-2.0/page-building-tips/creating-a-marketing-opt-in-checkbox.md) functionality.  Subscribers are opted-in with this option and the opt-out webhook can be received (if **webhookSigningKey** is entered)**.**

Press <mark style="color:green;">**Connect**</mark>

<figure><img src="/files/itqXeQbt2jposJP7Jyfl" alt="" width="288"><figcaption></figcaption></figure>

Edit the plugin. Enter Campaign Routing using standard functionality.

<figure><img src="/files/I3PfDFscJ0LxDJAEn4Ip" alt="" width="563"><figcaption></figcaption></figure>

**Where to find your API key in Attentive?**

<https://ui.attentivemobile.com/integrations/custom-app/management>

&#x20;