Dynamic Descriptors
The term "gateway descriptor" refers to a short text description that appears on a customer's credit card statement or bank statement when a transaction is processed through a payment gateway.
Supported Gateways
These gateways allow the descriptor to be set from the application:
AcquiredV2 Adyen Affirm Airwallex AmazonPay Aquifer Braintree Checkout.com Computop Concardis Corefy EasypayDirect Everyware Finix First Cash First Cash3DS Green Money Kalixa MegaCharge Moonlight Payments NMI (see more information below) NovalNet Pathly PayArc Paynetworx Payon Gateway PayPalCommerce PaysafeV2 Pockyt Quick Pay Skrill StripeV2 Sure Pay Trust Payments TRX VantivV2 WorldlineV2
How to Set Descriptors
There are 3 ways to set descriptors:
By Gateway
Enter the Descriptor on the Gateway setup.
This is required.
Obtain this from your merchant provider.
CRM > Gateways > Gateway List > edit
By Campaign Product
Enter a Dynamic Descriptor on each campaign product.
This is optional.
A campaign product descriptor will override the gateway descriptor.
If there are multiple products on the order, then the transaction descriptor will be set from the first product with a descriptor.
By API Parameter
Import an order with a custom descriptor.
Use the customDescriptor parameter on Import Order or Import Upsale API calls.
A custom descriptor will override both gateway and product descriptor.
The custom descriptor is not saved on the order.
The custom descriptor is not used on rebills.
Subsequent viewing of the order in CRM will not display the custom descriptor.
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