# Chargeback Details

The Chargeback Details Report is found under **Reports → Payments → Chargeback Details**

This report is designed to show the individual chargebacks that have occurred within your CRM.

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Use the Date Range and Filter selections to refine your search.

<details>

<summary>Filter Definitions</summary>

* **Date Range Type :**
  * **Chargeback Date** : Filter for chargebacks where the chargeback date is within the selected dates.
  * **Transaction Date** : Filter for chargebacks where the transaction took place within the selected dates. (This is not always the original order date)
  * **Order Date** : Filter for chargebacks where the order took place within the selected dates.
* **Date Range** : Choose either the defaulted date ranges or your own specific dates.
* **Campaign** : Filter for chargebacks within a specific campaign.
* **Campaign Category** : Filter for chargebacks within a specific campaign category.
* **Product** : Filter for chargebacks where a specific base product was purchased.
* **Affiliate** : Filter for chargebacks associated with a specific affiliate.
* **Call Center** : Filter for chargebacks associated with a specific call center.
* **Agent** : Filter for chargebacks associated with a specific agent.
* **Base Currency** : Filter for chargebacks that ran in a specific currency.
* **Country** : Filter for chargebacks from customers in a specific country.
* **Gateway** : Filter for chargebacks that ran against a specific gateway.
* **Gateway Category** : Filter for chargebacks that ran against a specific gateway category.
* **Card Type** : Filter for chargebacks where a specific card type was used
* **3D Secure** :  Filter for chargebacks that are Protected or Not Protected.

</details>

Click the green Search button once you have made your filter selections. Once a search is submitted, scroll down to view the charts and data tables.

<figure><img src="/files/8REzC10imDsf4f8bIcOT" alt=""><figcaption></figcaption></figure>

The charts provide a visual representation for the Chargeback Reason Codes being displayed on the table below. You may select to view the chart as a bar graph or pie chart.

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The table at the bottom of the page shows the details of the filtered transactions:

<figure><img src="/files/0d2AGs5qmZ77rMqR7HK1" alt=""><figcaption></figcaption></figure>

***

## Chargeback Details Table Header Definitions <a href="#chargebackdetails-chargebackdetailstableheaderdefinitions" id="chargebackdetails-chargebackdetailstableheaderdefinitions"></a>

* **Txn Date** : Origin date of transaction to be charged back
* **Campaign** : Title of campaign for the Chargeback
* **Customer** : Name of Customer for the chargeback
* **Order** : Order number for chargeback
* **C B Date** : Date of the chargeback
* **Amount** : Amount of the chargeback
* **Note** : Notes made by agent during chargeback
* **Reason Code** : Code provided by agent during chargeback
* **Type** : Card Type for chargeback
* **Bin** : First six digits of card number
* **Last4** : Last 4 digits of card number
* **P P** : Boolean Prepaid status
* **Debit** : Boolean Debit Status
* **Bank:** Name of Card Issuing Bank
* **Source:** Name of Affiliate


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