Builder Questions

Q: How can I access the checkout page JavaScript code? (index.js)

• You are free to add your own JavaScript to the page, but you cannot edit the core JavaScript file.

Q: How do I sync my products?

• In the builder you can find the Sync button on the Funnel tool bar as well as on the plugin when you click the gear icon.

Q: Input fields zoom in on mobile apple devices

• Change the font size to 16.

2MB

video_1280.mp4

Open

Q: Currency Symbol isn’t updating on all sections.

• Make sure the HTML symbol is the Base Currency symbol of the campaign.

Q: I can’t find my link or button on the route dropdown.

• Make sure all of your buttons and links have titles on them for the dropdown to display them properly.

Q: The country select isn’t showing all of the options.

• Make sure to add the countries you will be selling to in the campaign.

Q: Do the SSL certificates for the domains in Checkout Champ auto renew.

• The SSL certificates issued on our side for funnels in our platform will auto-renew.

Q: Why can’t I see my shipping options?

• Make sure there is a shipping profile option (select or radio button) on your page.

• Make sure there is a valid shipping profile (CRM or APP)

• Make sure there is a shippable product in your cart.

Q: What types of totals can I display on my checkout page?

The totals you can use are as follows: compareAtTotal, discount, grandTotal, salesTax, savings, shipTotal, subTotal

You would use these as classes on the text box that should display them.

Q: How do I view changes made to my funnel?

You can view the changes in the Funnel History

Q: How do I choose / change the domain on my funnel?

If you have already added your domains to Checkout Champ and want to update or choose a different domain in the funnel:

• Open the funnel

• Click the domain dropdown

• Choose the domain you want to use