PAAY

At PAAY, It's simple. We increase payment authorizations, reduce unnecessary chargebacks and seamlessly monitor for fraud.

The PAAY plugin can be used to easily authenticate and protect transactions with external 3DS values. Add the PAAY plugin today to reduce chargebacks and start saving money!

Billing for PAAY

The PAAY service is billed monthly at the time of your CRM subscription billing based on your plugin transaction rate (RatePerTransaction) per 3DS authentication attempt. If using the PAAY 3RI plugin then the billing for PAAY and PAAY 3RI are separate.

The current upcoming amount can be found in the Add-ons section on your Subscription page.

Adding PAAY

A non-Dummy Gateway MID with filled in MID # and Processor fields is required for adding the PAAY plugin. You can go to Gateways → Gateway List to create a new gateway or to edit and update these fields on an existing one.

Merchant Details (Merchants → MID List → Add/Edit) required for adding/updating non-Dummy gateway MID for PAAY plugin creation

Enabling the PAAY Plugin

1. Go to Admin → Plugins → Authentication.

2. Click the PAAY tile.

3. Click + Activate.

4. Enter a Title

5. Fill in MCC, MID and Acquirer from one of your CRM gateways

6. Click Connect.

Troubleshooting Errors

Any errors that occur with adding the PAAY plugin will show in red at the top of the popup form.

You can also view your CRM subscription billing information, click to edit your payment method, and access the PAAY plugin dashboard when editing the plugin.

Rebills

Rebill authentication can be performed using the PAAY 3RI plugin.

Trial Authentications

For trials, we recommend following these practices:

• Hold Trial Charge - Authenticate the cycle 2 transaction amount and send as the initial authentication amount. Do not attempt a PAAY rebill authentication.

• Full Authorize & Void and Validate Card Trials or any trial with either no cycle 1 price or only shipping for cycle 1 - Run the PAAY authentication using the cycle 2 transaction amount and then send to Konnektive as rebill 3DS parameters.

Authenticating with PAAY on CheckoutChamp pages

Please follow this article after enabling the PAAY plugin

• Publish your funnel after entering the PAAY key

• Card Month and Card Year must be separate inputs on your checkout page

Finding Your PAAY API Key

Once you have added the PAAY plugin, you can find your paayApiKey by clicking on the PAAY tile (Admin → Plugins → Authentication).

PAAY Dashboard

The PAAY dashboard can be accessed by clicking on the → Dashboard button from the plugin edit form. The PAAY dashboard is also available with a link at the top of the CRM dashboard.