NMI - useCustomerVault Configuration
Last updated
Last updated
Notice: If you are moving from Meritus, Paysafe, Inovio, or any other gateway, please follow the below Steps (Sections 1, 2 and 3). If you are already on NMI or Paysafe NMI please see Section 2 of this document.
To enable "Customer Vault" inside of NMI please follow the required 2 steps:
Step 1.
Log into NMI and have "Customer Vault" enabled on their back-end.
Step 2.
Notice: In "Step 2" it is required that you apply these steps to all of Username(s) (Including API Username) that was created inside of your NMI account.
Located in NMI > Go to Settings
Click User Accounts.
Edit/Create the API Username.
Check the box next to Access the Customer Vault and update. You will see the letter "L" in the Permissions.
Contact NMI For Additional Support
After Customer Vault is enabled inside of NMI and "Access the Customer Vault" is checked in the API username located inside of NMI User Accounts, log into CheckoutChamp to Create the NMI Mid and Enable "Customer Vault" inside of your NMI Mid. Please see this article for information in setting up your NMI mid.
(If not creating a new gateway) Navigate to Gateways | Gateway List and locate your NMI gateway. Press the blue Edit button.
Enable "Customer Vault" by clicking the toggle button next to "useCustomerVault".
Click on the green Create Gateway Button or the blue Update button to save these settings.
Once the NMI Gateway is created and Customer Vault is enabled, please test the Mid.
Go to Customer | Order Entry and run a "Test Transaction" on a "Live Card" for $1.00.
Note: If you are replacing old mids with new mids that require Customer Vault, please disable the old Mids once the new mids are tested. Also check your Recycle Billing setup and make sure the new Mids are listed and remove the old Mids.
